Frequently Asked Questions


Ordering With Floraé Botanicals

When can I expect my order to ship?

Orders that are placed before noon central time will be shipped the same day. Shipments are out of the midwest. Please allow 2-3 business days for your tracking information to be updated by the courier.

Can Floraé CBD products be shipped to my state?

Yes. With the passing of the Hemp Farming Act of 2018 and United States Farm Bill of 2018, CBD products are now allowed to be produced and shipped to each 50 states. If you have any questions regarding specific products, contact us.

What is your return policy?

If you’re not satisfied with any of our products within 30 days of receiving the product, please email us at info@floraebotanicals.com. Certain restrictions do apply. Please visit our Return Policy page for additional details.

Can you ship internationally?

Currently international sales including sales to Canada are not possible at this time.

How long does shipping take?

USPS First Class packages are delivered within 2-5 business days and Priority Mail packages are delivered within 1-3 business days depending on your location. However, USPS does not guarantee these times nor is Floraé responsible for delayed shipments due on part of the carrier.


Our Floraé Botanical Products

How many servings does my bottle of CBD oil contain?

Each 1 OZ bottle contains approximately thirty (30) one (1) mL servings.

How much oil is delivered in one dropper?

Our droppers are graduated (calibrated) and marked every .25 mL. A full dropper is when the oil reaches the 1 mL mark. A half droppers worth of oil is when the oil reaches the .50 mL mark. Getting the picture yet? Now milligrams of CBD oil per mL will depend on your bottles CBD strength. Here is a link to our dosing guide to answer any questions on that.

I’m currently taking medication. Can I take CBD oil in combination with my meds?

We recommend speaking with your physician before taking CBD with your medications.

What are Terpenes?

Please see our CBD 101 page to learn what terpenes are and their benefits.

Where should I store my Floraé Botanical Products?

To maintain freshness, we recommend that you store your product out of direct sunlight (thus, the amber bottle) and away from children.

Can I use while pregnant and breastfeeding?

Please consult with your physician before adding CBD to your routine while you’re pregnant or breastfeeding.

Why do you use MCT as your base or carrier oil?

Cannabinoids like CBD, CBG, CBN, and CBC are fat soluble, meaning they break down and are stored in fat rather than water. Therefore cannabinoids are most effective when consumed with fat as it increases the rate of absorption. With the high fat content in MCT oil vs other oils, it gives the cannabinoids the traction they need to move through the body and interact with the endocannabinoid system faster.

Where is your CBD sourced from?

Our CBD has been sourced from Kentucky in small batches. Kentucky farmers have been pioneers in hemp cultivation and production, farming practices, and new agrotech for generations. As a matter of fact the first hemp crops from Kentucky can be sourced back to the 1700s.

Can you take too much CBD Oil?

Effective dosage will vary from person to person. It is important to stick to the dosage guidelines outlined by Floraé Botanicals.

Where are your terpenes sourced from?

Our terpenes are extracted from non-cannabis botanicals via steam, expression, or vacuum distillation methods and fractionally purified.